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Nov 01, 2024 87 views

Customer-Connect: A Whole New Ball Game at Startups

In the fast-paced world of startups, the key to success often hinges on one fundamental element: understanding your customers. As businesses evolve, so do the strategies for connecting with consumers. Enter “customer-connect”—a revolutionary approach that is transforming how startups engage with their audiences. Let’s explore how this new paradigm is reshaping the entrepreneurial landscape. The … Continue reading Customer-Connect: A Whole New Ball Game at Startups

Category: Blog
Oct 21, 2024 157 views

Ola Electric given notice on customer service after 10,000 complaints

India’s consumer rights agency has reported a staggering 10,000 complaints against Ola Electric over the past year and has issued a notice demanding an explanation from the SoftBank-backed e-scooter manufacturer, according to a senior official at the watchdog. Following a strong market debut in August, shares of India’s largest e-scooter maker have plummeted by around … Continue reading Ola Electric given notice on customer service after 10,000 complaints

Category: Blog
Oct 16, 2024 225 views

Customer Experience Strategies: A Unique Indian Perspective

In today’s competitive landscape, Customer Experience (CX) is vital for success, and India offers a rich tapestry of insights. With its vast cultural diversity, rapid digital transformation, and unique consumer expectations, businesses can adopt tailored CX strategies that resonate deeply with Indian consumers.   Embracing Diversity India’s population of over 1.4 billion speaks multiple languages … Continue reading Customer Experience Strategies: A Unique Indian Perspective

Category: Blog
Oct 14, 2024 179 views

E-commerce firms face scrutiny for using dark patterns in sales

In the dynamic realm of e-commerce, characterized by its emphasis on convenience and rapid transactions, a concerning trend is surfacing in India: implementing “dark patterns” in online sales. As consumers become increasingly cognizant of their rights, examining these practices is escalating, leading to conversations about ethical marketing and safeguarding consumer interests. What Are Dark Patterns? … Continue reading E-commerce firms face scrutiny for using dark patterns in sales

Category: Blog
Sep 12, 2024 175 views

Uber has reintroduced its premium service, ‘Uber Black,’ in India, commencing operations in Mumbai

Uber, the internationally recognized ride-hailing service, is poised to reintroduce its premier offering, Uber Black, in India, commencing in Mumbai next week. This initiative is a direct response to the increasing demand for upscale and tailored services among Indian consumers, who are progressively inclined to invest in premium experiences across diverse sectors. A Resurgence of … Continue reading Uber has reintroduced its premium service, ‘Uber Black,’ in India, commencing operations in Mumbai

Category: Blog
May 09, 2024 624 views

Top Luxury Sneaker Brands in India

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May 08, 2024 514 views

Health and Wellness Myths Busted

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May 07, 2024 388 views

Hidden Tourist Destinations in Indi..

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May 03, 2024 479 views

Food Myths Busted

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May 02, 2024 453 views

Upcoming super – premium cars..

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May 01, 2024 536 views

Aspirational Handbag Brands in Indi..

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Apr 30, 2024 410 views

Upcoming and New Feature-Rich Mobil..

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Apr 29, 2024 453 views

Top 10 Sunscreens in India (2024) ..

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Apr 27, 2024 410 views

Unlimited data, yet affordable!! To..

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Apr 26, 2024 537 views

Pricing war in OTT

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Apr 25, 2024 437 views

Best Lipstick Brands with Long-Stay..

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Apr 24, 2024 466 views

Exciting Upcoming Electric Cars in ..

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Apr 18, 2024 507 views

Offline Learning Centers rule again

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Apr 12, 2024 279 views

Gurugram’s Design Renaissance..

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Apr 09, 2024 447 views

Exploring Modern Trends in Hand Emb..

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Apr 04, 2024 347 views

A Beginner’s Guide to Excel a..

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Apr 02, 2024 392 views

New Income Tax Changes of 2024

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Mar 28, 2024 483 views

Overcoming Customer Service Challen..

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Feb 26, 2024 639 views

Cosmetics Business Showcases the Be..

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Feb 23, 2024 545 views

Modern Furniture: Transforming with..

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Feb 21, 2024 742 views

Healthcare Sector’s Issues an..

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Feb 19, 2024 549 views

Revealing the Latest Trends in Mode..

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Feb 10, 2024 403 views

Challenges Faced by Startups

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Feb 09, 2024 449 views

Challenges faced by VC’s to f..

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Feb 07, 2024 524 views

Challenges with Health Diagnostic C..

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Feb 06, 2024 527 views

Challenges in Detective Sector

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Feb 05, 2024 422 views

Offline VS Online Coaching

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Feb 02, 2024 386 views

Internet Access Challenges

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Feb 01, 2024 419 views

Customer Experience in Real-estate

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Jan 30, 2024 431 views

Investor Alert: How to Safeguard Ag..

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Jan 30, 2024 792 views

Digitalizing Kolkata Book Fair: Fro..

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Jan 24, 2024 477 views

Advantages of Boarding School

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Jan 22, 2024 578 views

Discover the Exciting Journey of Co..

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Jan 16, 2024 511 views

Banking Blunders: Navigating Everyd..

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Oct 19, 2023 1010 views

10 tips to handle negative customer..

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Oct 18, 2023 1118 views

Bolo Grahak: The Game-Changer in Cu..

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Oct 16, 2023 1527 views

How Online Reviews Can Make or Brea..

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Oct 12, 2023 1024 views

How to file a complaint on GAMA Por..

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Oct 10, 2023 510 views

CPGRAMS: Where Complaints Transform..

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Oct 03, 2023 751 views

Beware of the puja parcel scam: Sta..

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Sep 29, 2023 469 views

‘Free iPhone 15’ scam: ..

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Sep 29, 2023 522 views

The Dark Underworld Jamtara: India&..

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Sep 29, 2023 618 views

How to lock, unlock and disable you..

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Sep 26, 2023 900 views

ONDC in India: An Emerging Opportun..

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Sep 26, 2023 465 views

Are your Bio-metric data safe from ..

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Sep 25, 2023 1066 views

How to report online scam on cyber-..

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Sep 25, 2023 520 views

The Rise of Deep Fake Scams: A Thre..

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Sep 20, 2023 828 views

ডিপফেক প্রযু..

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Sep 18, 2023 515 views

Strengthening Consumer Protection: ..

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Sep 18, 2023 802 views

Understanding Deepfake AI: What Eve..

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Aug 31, 2023 830 views

উপভোক্তা অধি..

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Aug 29, 2023 1048 views

Consumer Rights and the Right to Pr..

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Aug 22, 2023 581 views

Protecting Consumer Rights in Banki..

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Aug 18, 2023 736 views

কম খরচে বিদেশ..

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Aug 18, 2023 573 views

Grahak Rights and Sustainability; P..

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Aug 16, 2023 601 views

Five top reasons why customer revie..

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Aug 11, 2023 633 views

Exploring Dark Patterns; The Dark S..

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Aug 11, 2023 476 views

Organization responsibilities

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Aug 11, 2023 628 views

Grahak rights

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Aug 10, 2023 588 views

Let The Journey Begin with New Enth..

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Aug 10, 2023 578 views

E-Daakhil: File Grahak Complaints F..

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Aug 10, 2023 592 views

সাবধান! আপনি ..

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Aug 10, 2023 507 views

রিভিউ কী লিখব..

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Aug 10, 2023 987 views

‘রাইট টু রি..

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Aug 10, 2023 610 views

বিভ্রান্তিক..

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Aug 10, 2023 452 views

বিউটি পার্লা..

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Aug 10, 2023 547 views

প্রায়শই জিন..

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Aug 10, 2023 504 views

অনলাইন লেনদে..

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Aug 10, 2023 529 views

পুরুষেরা পার..

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Aug 10, 2023 490 views

পার্লারে গেল..

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Aug 09, 2023 507 views

চিকিৎসায় গা..

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Aug 09, 2023 429 views

কোনও জিনিষ কি..

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Aug 09, 2023 616 views

কেনাকাটা করে ..

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Aug 09, 2023 568 views

কেনাকাটা করত..

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Aug 09, 2023 880 views

আপনার প্রজন্..

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Aug 08, 2023 600 views

Be aware of Hidden Charges: It̵..

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Aug 08, 2023 535 views

Here’s how to choose the best..

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Aug 08, 2023 718 views

Be alert about travel scam

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Aug 08, 2023 594 views

Senior citizen scam; what you need ..

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Aug 08, 2023 515 views

Consumer alert for misleading adver..

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Aug 08, 2023 627 views

Beware of part-time job scam; a cry..

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Aug 08, 2023 628 views

‘RIGHT TO REPAIR!’ How it will ..

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Jul 06, 2023 518 views

Things to know before going a beaut..

Category: Blog