Yearly Archives: 2023

View Our
Latest Post

Nov 01, 2024 87 views

Customer-Connect: A Whole New Ball Game at Startups

In the fast-paced world of startups, the key to success often hinges on one fundamental element: understanding your customers. As businesses evolve, so do the strategies for connecting with consumers. Enter “customer-connect”—a revolutionary approach that is transforming how startups engage with their audiences. Let’s explore how this new paradigm is reshaping the entrepreneurial landscape. The … Continue reading Customer-Connect: A Whole New Ball Game at Startups

Category: Blog
Oct 21, 2024 157 views

Ola Electric given notice on customer service after 10,000 complaints

India’s consumer rights agency has reported a staggering 10,000 complaints against Ola Electric over the past year and has issued a notice demanding an explanation from the SoftBank-backed e-scooter manufacturer, according to a senior official at the watchdog. Following a strong market debut in August, shares of India’s largest e-scooter maker have plummeted by around … Continue reading Ola Electric given notice on customer service after 10,000 complaints

Category: Blog
Oct 16, 2024 225 views

Customer Experience Strategies: A Unique Indian Perspective

In today’s competitive landscape, Customer Experience (CX) is vital for success, and India offers a rich tapestry of insights. With its vast cultural diversity, rapid digital transformation, and unique consumer expectations, businesses can adopt tailored CX strategies that resonate deeply with Indian consumers.   Embracing Diversity India’s population of over 1.4 billion speaks multiple languages … Continue reading Customer Experience Strategies: A Unique Indian Perspective

Category: Blog
Oct 14, 2024 179 views

E-commerce firms face scrutiny for using dark patterns in sales

In the dynamic realm of e-commerce, characterized by its emphasis on convenience and rapid transactions, a concerning trend is surfacing in India: implementing “dark patterns” in online sales. As consumers become increasingly cognizant of their rights, examining these practices is escalating, leading to conversations about ethical marketing and safeguarding consumer interests. What Are Dark Patterns? … Continue reading E-commerce firms face scrutiny for using dark patterns in sales

Category: Blog
Sep 12, 2024 176 views

Uber has reintroduced its premium service, ‘Uber Black,’ in India, commencing operations in Mumbai

Uber, the internationally recognized ride-hailing service, is poised to reintroduce its premier offering, Uber Black, in India, commencing in Mumbai next week. This initiative is a direct response to the increasing demand for upscale and tailored services among Indian consumers, who are progressively inclined to invest in premium experiences across diverse sectors. A Resurgence of … Continue reading Uber has reintroduced its premium service, ‘Uber Black,’ in India, commencing operations in Mumbai

Category: Blog
Sep 29, 2023 618 views

How to lock, unlock and disable you..

Category: Blog

Sep 26, 2023 900 views

ONDC in India: An Emerging Opportun..

Category: Blog

Sep 26, 2023 465 views

Are your Bio-metric data safe from ..

Category: Blog

Sep 25, 2023 1066 views

How to report online scam on cyber-..

Category: Blog

Sep 25, 2023 521 views

The Rise of Deep Fake Scams: A Thre..

Category: Blog

Sep 20, 2023 829 views

ডিপফেক প্রযু..

Category: Blog

Sep 18, 2023 515 views

Strengthening Consumer Protection: ..

Category: Blog

Sep 18, 2023 803 views

Understanding Deepfake AI: What Eve..

Category: Blog

Aug 31, 2023 830 views

উপভোক্তা অধি..

Category: Blog

Aug 29, 2023 1048 views

Consumer Rights and the Right to Pr..

Category: Blog

Aug 22, 2023 581 views

Protecting Consumer Rights in Banki..

Category: Blog

Aug 18, 2023 736 views

কম খরচে বিদেশ..

Category: Blog

Aug 18, 2023 573 views

Grahak Rights and Sustainability; P..

Category: Blog

Aug 16, 2023 601 views

Five top reasons why customer revie..

Category: Blog

Aug 11, 2023 633 views

Exploring Dark Patterns; The Dark S..

Category: Blog

Aug 11, 2023 476 views

Organization responsibilities

Category: Blog

Aug 11, 2023 628 views

Grahak rights

Category: Blog

Aug 10, 2023 588 views

Let The Journey Begin with New Enth..

Category: Blog

Aug 10, 2023 578 views

E-Daakhil: File Grahak Complaints F..

Category: Blog

Aug 10, 2023 592 views

সাবধান! আপনি ..

Category: Blog

Aug 10, 2023 507 views

রিভিউ কী লিখব..

Category: Blog

Aug 10, 2023 987 views

‘রাইট টু রি..

Category: Blog

Aug 10, 2023 610 views

বিভ্রান্তিক..

Category: Blog

Aug 10, 2023 452 views

বিউটি পার্লা..

Category: Blog

Aug 10, 2023 547 views

প্রায়শই জিন..

Category: Blog

Aug 10, 2023 504 views

অনলাইন লেনদে..

Category: Blog

Aug 10, 2023 529 views

পুরুষেরা পার..

Category: Blog

Aug 10, 2023 490 views

পার্লারে গেল..

Category: Blog

Aug 09, 2023 507 views

চিকিৎসায় গা..

Category: Blog

Aug 09, 2023 429 views

কোনও জিনিষ কি..

Category: Blog

Aug 09, 2023 617 views

কেনাকাটা করে ..

Category: Blog

Aug 09, 2023 568 views

কেনাকাটা করত..

Category: Blog

Aug 09, 2023 881 views

আপনার প্রজন্..

Category: Blog

Aug 08, 2023 600 views

Be aware of Hidden Charges: It̵..

Category: Blog

Aug 08, 2023 535 views

Here’s how to choose the best..

Category: Blog

Aug 08, 2023 718 views

Be alert about travel scam

Category: Blog

Aug 08, 2023 595 views

Senior citizen scam; what you need ..

Category: Blog

Aug 08, 2023 515 views

Consumer alert for misleading adver..

Category: Blog

Aug 08, 2023 627 views

Beware of part-time job scam; a cry..

Category: Blog

Aug 08, 2023 629 views

‘RIGHT TO REPAIR!’ How it will ..

Category: Blog

Jul 06, 2023 518 views

Things to know before going a beaut..

Category: Blog