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How DeepSeek would change the game for AI?
DeepSeek has sent shockwaves through Silicon Valley, outclassing top models like ChatGPT 4 and Gemini 2. Here’s why it’s a game-changer: Breaking Cost & Talent Myths DeepSeek was built at a fraction of the cost—shattering the belief that AI like this needed billions and exclusive Valley talent. Young engineers from Chinese universities proved the naysayers wrong. … Continue reading How DeepSeek would change the game for AI?
Indian Insights on Customer Experience Strategies: A Unique Perspective
In today’s competitive landscape, customer experience (CX) is vital for success, and India offers a rich tapestry of insights. With its vast cultural diversity, rapid digital transformation, and unique consumer expectations, businesses can adopt tailored CX strategies that resonate deeply with Indian consumers. Embracing Diversity India’s population of over 1.4 billion speaks multiple languages and … Continue reading Indian Insights on Customer Experience Strategies: A Unique Perspective
Customer-Connect: A Whole New Ball Game at Startups
In the fast-paced world of startups, the key to success often hinges on one fundamental element: understanding your customers. As businesses evolve, so do the strategies for connecting with consumers. Enter “customer-connect”—a revolutionary approach that is transforming how startups engage with their audiences. Let’s explore how this new paradigm is reshaping the entrepreneurial landscape. The … Continue reading Customer-Connect: A Whole New Ball Game at Startups
Ola Electric given notice on customer service after 10,000 complaints
India’s consumer rights agency has reported a staggering 10,000 complaints against Ola Electric over the past year and has issued a notice demanding an explanation from the SoftBank-backed e-scooter manufacturer, according to a senior official at the watchdog. Following a strong market debut in August, shares of India’s largest e-scooter maker have plummeted by around … Continue reading Ola Electric given notice on customer service after 10,000 complaints
Customer Experience Strategies: A Unique Indian Perspective
In today’s competitive landscape, Customer Experience (CX) is vital for success, and India offers a rich tapestry of insights. With its vast cultural diversity, rapid digital transformation, and unique consumer expectations, businesses can adopt tailored CX strategies that resonate deeply with Indian consumers. Embracing Diversity India’s population of over 1.4 billion speaks multiple languages … Continue reading Customer Experience Strategies: A Unique Indian Perspective
