- Cost concerns: Patients worry about the high expense of tests, especially if they lack insurance coverage.
- Accessibility issues: Limited access to labs, particularly in rural areas, poses a challenge for patients seeking testing.
- Waiting times: Long wait for appointment and test results at reputed centers can be frustrating for patients.
- Communication barriers: Language barriers and ineffective communication channels hinder patient understanding.
- Privacy worries: Patients are concerned about the security and confidentiality of their medical data.
- Result comprehension: Patients struggle to interpret complex test results without adequate support.
- Awareness of new Reputable centres: Patients, especially in Tier II and beyond, are unaware of new health diagnostic centres which can provide quality and more affordable services.
- Service quality expectations: Patients expect accurate results, courteous staff, and efficient processes.
- Follow-up challenges: Coordinating referrals and additional care post-testing can be complex for patients.
- Emotional support: Some tests cause anxiety or stigma, requiring emotional support services.
- Accessibility for disabled people: Labs need to ensure facilities and communication materials are accessible to all.
Your Comment