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Organization Details

Zomato was founded as FoodieBay in 2008 by Deepinder Goyal and Pankaj Chaddah who worked for Bain & Company. The website started as a restaurant-listing-and-recommendation portal. They renamed the company Zomato in 2010 as they were unsure if they would "just stick to food" and also to avoid a potential naming conflict with eBay.

Ratings & Reviews

5 Reviews

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4.5

Zomato is an excellent app for food delivery, offering a vast array of restaurant choices and cuisines. The user interface is sleek and intuitive, making it easy to browse, order, and track deliveries. The app features useful options like real-time tracking and multiple payment methods, which enhance the overall user experience. However, sometimes I have encountered occasional delivery delays and less-than-ideal customer service.

img img Dec 2, 2024
5

Fast and friendly service! Our order was taken promptly, and the team went above and beyond to ensure we were happy. 🌟😊

img img Oct 16, 2024
5

Zomato is a very helpful application. So far having great experience, hopefully it will continue its service with the same reger. Gold option is good. Also discounts and offers are very worthy. Keep up the good work.

img img Oct 9, 2024
1 Food & Beverages

I had a terrible experience with the Zomato app. The food arrived cold and soggy. Customer service was unresponsive and unhelpful, with no resolution offered despite multiple attempts to contact them and This was not the first time for me. I expected a much better service, but this was a huge letdown. Would not recommend! Why are you charging high amount then regular restart price if food preparation is not in your hand

img img Sep 17, 2024
5 Food Quality

Zomato is very user-friendly app and this is one of the best delivering app. The delivery will be on time and the quality of the food is also best.

img img Nov 22, 2023

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