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The best business insights often lie hidden in customer feedback

Features

Lists the Organization's responsibilities towards its customers as per the Consumer Protection Act.
Real customer reviews are published right to your profile page on BoloGrahak.com, creating an endless stream of fresh and relevant content about your brand.
AI-driven fraud detection software screens every review for authenticity, to prevent unfair practices from both consumers and businesses.
Automatically invite customers to write reviews at key engagement points following product/service delivery at Online or Offline store.
Share product Reviews and Ratings from BoloGrahak throughout your site to create confidence wherever shoppers are thinking about making a purchase.
Our robust selection of review invitation methods means you’ll never miss an opportunity for customer feedback. Start getting more verified reviews more quickly, so you can start celebrating the uptick in ROI.
Keep customers on your website while they give review on BoloGrahak Review widget. Fast and easy response templates would make it easier to respond to customers quickly and with words that shows empathy.
Proudly display your Business Trust Score on your Website, Social media channels, outside and inside your Offline stores, Experience centres and throughout any of your branding, marketing, investor, customer and employee materials.
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Advantage

  • Provide your prospects and customers with a truly objective review of the quality of your offerings.
  • Listen, act and continuously improve your offerings to better meet the needs of your customers.
  • Retain, Attract, Expand on your Customer base.
  • Easily collect and display real customer reviews across your website, social media pages, marketing campaigns and even offline locations.
  • Increase conversions and sales by displaying Bolo Grahak reviews on your website with GrahakTrust widgets.

Don’t Forget To

Keep Customer First - Har Haal mein:

Upon receiving reviews, your customer service team reads and responds to each reviewer individually. The one-to-one communication allows you to resolve issues personally, improve your service and provide affirmation to happy customers.

Stay Ahead of Disruption:

Your business should especially appreciate negative reviews because it will allow you to figure out what you are not doing well enough and improve (or else get disrupted by a competitor).

Did you know?

People will choose a product with more reviews but lesser rating over a similar product with a higher rating but fewer reviews.
Study from the Association for Psychological Science

Review stars in search can improve click-through rates up to 35%.
According to an original study by ConversionXL

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Choose Your Plan

Basic

Subscribe
  • Business Listing
  • Respond to reviews
  • Photo Gallery upload
  • Ads on Profile page
  • Analytics dashboard - Basic

Standard

Subscribe
  • All Basic (B) features +
  • QR for direct Profile page access coming soon
  • Flag Reviews
  • Email Review request to own customer: 100 monthly
  • Ad-free Profile page
  • Social links display on Profile page
  • Conduct Polls
  • Analytics dashboard - Standard
  • Product Display

Advanced

Subscribe
  • All Standard (S) features +
  • Email Review request to own customer: 1,000 monthly
  • Email Review request customization coming soon
  • Promotions per month - 5
  • Conduct Surveys
  • Widget to show BG Rating coming soon
  • Complaint Handling - 1 level resolution
  • Analytics dashboard - Advanced
BEST
VALUE

Premium

Subscribe
  • All Advanced (A) features+
  • Email Review request to own customer: 10,000 monthly
  • Promotions per month - 50
  • Customer Query Alert
  • Import Customer details
  • Display Youtube video on Profile page
  • Widget to show top positive reviews coming soon
  • Featured section - 5 days/month included
  • Complaint Handling - 2 levels resolution
  • Analytics dashboard - Premium

Enterprise

Subscribe
  • All Premium (P) features+
  • Email Review request to own customer: Unlimited
  • API for accessing Complaints, Polls, Surveys
  • Promotions per month - Unlimited
  • Corporate branding of Profile page
  • Delegate Management dashboard
  • Dedicated Customer Manager
  • Reputation Enhancement module
  • Featured section - 10 days/month included
  • Customised Complaint handling - Upto 4 levels
  • Analytics dashboard - Enterprise

Upcoming Features

1.

Generate an API Link to include in your email service to invite customers to leave a review on your Company Profile Page.

2.

Customizable review invitation (to match your brand and style) Email templates to better connect and get a ton of reviews.

3.

Reminder emails - friendly, automated poke to your customers that takes the burden off you to chase customers who haven’t sent their reviews.

4.

Send review invitation links by WhatsApp, SMS, QR codes, Support Chat that best suits your business.

5.

Easily include top User feedbacks into your homepage, social media channels and in newsletters using GrahakTrust widgets apart from displaying Score using GrahakScore widget.

6.

Send new reviews from your BoloGrahak business profile to selected pages of your website in real-time.

7.

Turn your Profile Page into a hub of Customer Engagement and Experience. Showcase your upcoming products, featured products and their ratings, what’s trending apart from verified. contact details. Conduct Surveys, Polls to ascertain customer pulse. Establish deep continuous connect with your verified customers to retain them till perpetuity.

8.

Latest AI technology would bring continuous customer insights both prescriptive and predictive. Voice, Video and Emotion AI would crystalize insights never seen before thereby giving your organisation a crucial edge at a fraction of the current cost incurred.

Join the Next-Gen Customer Experience revolution !!